Monday, January 9, 2012

Dog Health Questions: Dog Training at Petsmart?

My dog and I are in the 4th week of training and i think the trainer is RUDE (she will call out and demonstrate on all the dogs and bypass mine) and i dont feel comfortable. Does anyone know the refund policy for petsmart training? or any suggestions on what to do?

PS i hate conflict

How to Begin a Dog Training Career



Recommended Answer:
rotflamo.......duh?
You went to the cheapest /worst place on the planet & don't "wike" how mean da teacher is???
boo hoo.

Know who "certifies" their "trainers"? I DO-I asked..."uh,the home office"?? =which means ANY boob-off-the-street can waltz in .
EVERY local kennel club offers training classes & FAR better & cheaper.

NO,you can't get a refund!

The Right Way to Use Electronic Dog Training Collars


  • Have a talk with the store manager. She/He might be able to get you into a class with a different trainer. Kudos to you on the training

  • Well you can sit there and do nothing while your dog learns nothing or you can speak up to the trainer and let him or her know what is on your mind. You are spending your hard earned money on this class so let the trainer know whats up.

  • uhh petsmart training is awesome
    but have you thought about talking to the manager?
    maybe you can get her @** fired!!!!

  • I work at petsmart and policy is the amount of time you spend is class is the amount you get back. At the end of the training you do your test, and if you fail you get your full money back.

    Why don't you speak up to managers? My trainer at my store is the district trainer and everyone loves both of them. Even though one talks a lot more than supposed to, people speak up and he's changing.

    Usually the dogs that need the most work get picked the most. So possibly your dog is not bad at it.

    I'd be, honestly, paying more attention to what your DOG is learning more than how much your dog is PICKED. You payed $109 for a class, not for a picking game.

    If you want one-on-one do the private class for $209, if that's what it takes.

    Good luck,
    Kim

  • You can sit there and do nothing and waste your money or you can speak up and tell the trainer what is on your mind and say I'm not wasting my hard earned money to not get my dog any training.

  • usually petsmart has more than 1 trainer, you can speak to them and say something came up on your regular days of training and switch to a diff day and a a diff trainer.
    good luck!

  • The contract you signed for training should have information on refunds... But if the trainer is making you uncomfortable or is being rude to you, the Store Manager needs to know about it. If you cannot face the manager directly, write a letter. In the letter be specific about your complaint (and don't be "rude" yourself.) Tell the manager how you would like the matter resolved so the store can keep you as a customer...

  • Wow, try talking to her about it. Both of you are grown so just let her know that you think she is leaving your dog out. Maybe she is scared of that breed. Don't be too quick to jump to comclusions. Try to take your dog out after you know she has specific mean reasons for her actions. Good luck, and I hope it go well.

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